With the new safe return order in place, we are happy to inform our citizens that the Utility office has opened the doors to the public. We believe in the safety for our employees and our citizens. So in order to keep everyone safe as possible, we have made some changes. We have installed clear partitions in front of our counters, sanitizer is available, masks are suggested but not required and the office will be limited to 3 customers at a time to help protect our employees and citizens during these trying times.
Set-ups and Disconnects
New set-ups and disconnects are done from 8:00 a.m. to 4:00 p.m., Monday through Friday.
Personal Waste Containers
(ADSI)-Arrow Disposal Services “DOES NOT” have authorization to dump residence personal cans.
When personal cans are placed out by the street along with company can, the personal can will be considered as trash/rubbish and will be taken away as such.
Neither the City nor ADSI will be liable for any damaged or lost personal can that is placed out by the curb for trash service.
City trash service begins at 6am Monday through Friday and occasional Saturdays due to unfinished routes or holidays.
Customers should have all materials out for collection by 6am on their scheduled pickup day.
If garbage is not out in time for regular collection, it will be picked up the following week.
Water System / Consumer Confidence Reports
3101 Goodman Road West, Horn Lake, MS 38637
Office: (662) 393-0249
Fax: (662) 342-3476
Email: utilities@hornlake.org
Hours: Monday – Friday: 8:00 a.m. – 5:00 p.m.
Closed on Saturday, Sunday and Holidays
Emergency After Hours Number: 901-652-1308